Medvind Sweden GmbH
Kommunikation & Engagement
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Vortragstitel
Customer Obsession in Apparel
Vortragsbeschreibung
At Medvind Sweden, I lead Customer Care and have seen first-hand how clarity calls and structured feedback unlock valuable insights—helping us understand customer needs around sizes, features, and overall experience. By asking the right questions about what customers love and what they would improve, we can transform feedback into actionable changes that not only enhance satisfaction but also strengthen business performance.