SH Coaching

AI is changing how eCommerce companies run. Tools are evolving fast, but leadership is lagging behind.

Many managers are now responsible for both human teams and AI-enabled workflows, yet they lack the emotional intelligence skills to lead with clarity, empathy, and impact. Most leadership programs are too slow, too abstract, or disconnected from day-to-day operations.

This session introduces the 10-Minute Coaching Loop, a simple and repeatable method designed to help managers lead more effectively in high-speed, hybrid, and AI-influenced environments. Based on real-world results from companies like Lieferando and used to train over 1,000 managers via Udemy Business, the framework delivers fast, measurable impact.

Key takeaways: • A coaching method that fits into busy eCommerce workflows • Real examples of how AI and human leadership can coexist • Strategies to increase engagement, trust, and performance without adding complexity

This session is ideal for founders, people leaders, HR teams, and department heads looking to scale effective leadership inside fast-growing eCommerce companies.